QUESTIONS GÉNÉRALES

Nous adoptons une approche axée sur les données pour chaque projet afin d'aider nos clients à obtenir le maximum de retour sur investissement.

EcomGraduates a été fondée le 1er novembre 2020, cependant, nous avons environ 4 ans d'expérience en tant qu'entrepreneurs, design et 14 ans en développement. Nous avons appris une chose ou deux en cours de route et nous avons hâte de la partager avec vous !

Notre entreprise appartient à trois personnes dévouées qui sont toutes deux mariées.
C'est un groupe soudé d'experts dans divers domaines, ce qui nous permet de constituer l'équipe de rêve idéale pour chaque projet.

Nous sommes situés aux États-Unis.

Nous sommes disponibles pour nos clients du lundi au vendredi de 12 h à 18 h HNE. Les soirées et les week-ends sont réservés à notre temps libre, à notre famille et à nos amis.

Vous pouvez programmer un appel individuel avec nous via notre lien Calendly.

Non, et toute entreprise qui promet des résultats doit être évitée. La majorité des facteurs qui influencent le succès d'un projet échappent au contrôle de l'agence. Nous pouvons cependant utiliser vos informations pour vous montrer l'opportunité disponible.

Nous sommes en train de créer notre propre portail client CRM.
Cela vous permettra de recevoir un pourcentage par paiement ou vers votre prochain emploi.
Si vous êtes déjà client, veuillez vous inscrire ici.

VOTRE BOUTIQUE SHOPIFY

Cela n'a aucun effet sur la vitesse du magasin, mais cela permet des alternatives pour des pages de destination uniques.

Vous êtes au bon endroit! Nous commençons par apprendre à vous connaître et à connaître vos besoins par le biais d'un appel de consultation pour voir si vous êtes la bonne personne pour nous.

Vous pouvez programmer un appel avec nous via notre lien Calendly .

Absolument. Nous avons aidé des entreprises à migrer de diverses plateformes, notamment Squarespace, WordPress et Magento vers Shopify. Si vous ne souhaitez pas changer de plateforme, nous pouvons vous mettre en contact avec d'autres équipes susceptibles de vous aider.

Ne vous inquiétez pas ! Nous sommes là pour vous aider. Nous mettons tout en œuvre pour nous adapter à tous les budgets.

Ne vous inquiétez pas, nous travaillerons sur votre thème personnalisé sur une boutique de développement jusqu'à ce que vous approuviez la conception à 100 %, puis nous téléchargerons le thème dans votre boutique.

Nous regrettons de ne pas pouvoir offrir de remboursement sur des thèmes personnalisés car nous avons investi du temps et des efforts. Si vous n'êtes pas satisfait des résultats, nous travaillerons avec vous jusqu'à ce que vous soyez entièrement satisfait dans les limites de la proposition.

Ne vous inquiétez pas, nous faisons toujours une sauvegarde pour chaque magasin que nous faisons en cas de problème ! Nous sommes là pour vous.

Oui, nous fournissons des honoraires mensuels pour le développement et le support. Pour plus d'informations, veuillez nous contacter.

Nous facturons le temps, la main-d'œuvre, les graphismes personnalisés et le développement nécessaires à la construction d'un magasin. Veuillez nous contacter et nous pourrons discuter de l'étendue de la tâche par téléphone ou via Zoom.

Vous le faites, mais nous stockons également une copie de sauvegarde du fichier source. Nous sommes là pour vous aider à réussir, et vous pourrez conserver tout ce que nous développons une fois notre projet terminé.

Veuillez consulter nos témoignages et nos portfolios . Nous hésitons à divulguer notre liste complète de clients et nos coordonnées

Nous recommandons à nos clients d'utiliser des outils d'enregistrement d'écran tels que LOOM pour les aider à communiquer plus précisément des pensées plus compliquées sur un problème ou un projet.

Enregistrez simplement votre écran, utilisez votre voix et votre vidéo pour démontrer visuellement vos besoins.

Général

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A huge advantage is that you may have a design that is fully original and that is 100 percent compatible with your brand. Without the need to redesign existing pieces from a pre-designed theme (such as a premium Shopify theme, which I will cover in more detail later).

Due to the fact that it is a fully functional theme built from the ground up using Boostrap 5, the process typically takes between a month and a month and a half and include design, programming, and testing for bugs.

Yes! We would be grateful if you will take the time to look at our beautiful portfolio works.

You can get in touch with us using this link right here, aor you can schedule a call with us directly here, and we will be delighted to talk about the parameters of the project with you!

ECOMIFY

Ecomify theme is a Shopify theme that is designed to help e-commerce store owners create a visually appealing and functional online store. The theme offers a variety of customizable features, such as multiple homepage layouts, product page layouts, and header and footer styles.

It also includes features like a product slider, customizable mega menu, and a responsive design that looks great on both desktop and mobile devices. Ecomify theme is built to help store owners showcase their products and improve their customers' shopping experience.

We have  tons of features on  ecomify theme!  They range from  custom quiz, bundle builder,  shippable tiktik sliders,  all features that can save you  over 300 and more!  

Here is where you can see the list of features and our documentation.  

Please follow the documentation to learn how  you can translate your own files within ecomify theme 

At our EcomGraduates, we strongly believe in the quality and effectiveness of our products. We have spent a considerable amount of time and resources in developing and refining our offerings to ensure that they meet the highest standards of excellence. As a result, we stand by our products and are confident in their ability to deliver the desired results.

Given our confidence in our products, we have made the decision not to offer trial periods. We believe that our customers will be completely satisfied with their purchase and will not require a trial period to make a decision. By not offering a trial period, we are able to maintain the quality and integrity of our products and avoid any unnecessary costs or complications associated with the trial process.

We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.

We take pride in the quality of our Ecomify theme and stand behind it with a guarantee to cover any bugs that may arise within the theme. We understand how frustrating it can be to experience issues while trying to set up and run your online store, which is why we are committed to providing a seamless and bug-free experience for our customers.

However, we would like to clarify that our bug coverage does not extend to any bugs that result from a customer's own edits to the theme code. We design our Ecomify theme to work smoothly and efficiently prior to any customer adjustments, and we cannot guarantee that it will function as intended after such edits have been made.

You can view  more of our support  by going here

you can stay updated on the release schedule for Ecomify by following the change log reports and expected dates for new arrivals. Additionally, when there is an update available, you will be notified automatically through the email that you provided when you initially made the purchase. So be sure to keep an eye out for any updates and check your email regularly to stay informed.

Unfortunately, this is just a theme and does not include the design of the store.

To access digital downloads, customers are required to relinquish their cancellation rights prior to receiving the content. Consequently, once the content is downloaded, customers are no longer entitled to request a refund as they have already forfeited their consumer rights.We regret to inform you that we cannot issue refunds for any non-tangible irrevocable goods purchased on ecomgraduates.com . This policy applies once the order is completed and the product download link is sent. As a customer, it is your responsibility to be aware of this policy before making any purchase on our website.Please note that digital products are immediately accessible, which is why we do not offer refunds for any sales made. Therefore, all sales are considered final and nonrefundable.

We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.

Read more on our refund policy.

The reason why Premium Shopify themes tend to be more costly is because of the increased value they offer in terms of design features and flexibility. These themes typically include a wide range of advanced design elements and customization options that enable store owners to create a unique and visually appealing storefront. Additionally, they often come equipped with pre-built applications that are seamlessly integrated into the code, providing users with a range of useful functions and enhancing the overall user experience. All of these features combined contribute to the premium pricing of these themes, as they provide a superior level of quality and functionality compared to standard themes.

Ecomify has been specifically engineered to optimize the performance of your online store by enhancing its speed and responsiveness, resulting in an unparalleled user experience for your customers.

When purchasing Ecomify, it means more than just receiving a theme - it means gaining access to our unparalleled customer support. We take support seriously, and are committed to answering all inquiries within a single day. This level of dedication is not commonly found among other theme providers and companies, making our service stand out as a reliable and trustworthy option for those seeking both quality and exceptional customer service.

Ecomify is a powerful tool that can greatly improve your website's conversion rates by optimizing your product pages, streamlining your checkout process, and providing valuable analytics to help you make data-driven decisions. However, it's important to note that while ecomify can help improve your conversion rates, it cannot guarantee sales.

Conversion rates and sales are two different factors that are influenced by a variety of variables, including the quality of your products, your pricing strategy, your marketing efforts, and more. While ecomify can certainly help you optimize your website and improve your conversion rates, it cannot control these external factors that ultimately determine whether or not a customer decides to make a purchase.

That being said, by using ecomify to improve your website's user experience and optimize your conversion funnel, you can increase your chances of converting visitors into paying customers. Just remember that while ecomify can help you improve your conversion rates, it cannot guarantee sales.